5 Essential Elements For Dallas TX 75247 flooring installer
Possessing subscribed to Bellsouth landline cellular phone provider just after getting back from overseas Energetic military services responsibility while in the nineteen seventies, I’ve been a steady Bellsouth/AT&T landline buyer for greater than 40 decades. I at present utilize a cable World wide web Support Provider (ISP) but desired to subscribe to AT&T DSL assistance to use as a backup ISP. I termed an marketed AT&T amount on/about 9/28 to inquire about obtaining DSL assistance. Once the AT&T agent did some checking, he advised me U-verse World wide web was out there at my locale and that AT&T didn't give DSL where U-verse was out there. So we mentioned U-verse World-wide-web service and, just after appreciable dialogue, I ordered 18Meg U-verse Internet assistance which was to be installed 10/five. During our discussion, the AT&T agent told me the installer(s) would run a fiber optics cable to some box mounted on the surface of my home and run a cable ‘greater than the current cellphone line’ into my property. I identified to the agent that fiber optics cable were installed in my community a while in the past but that it had not been run down my street and the nearest fiber optics cable was Situated not less than 600 toes from my house on the road my Avenue intersects with.
This month, obtained 4 various notices of volume due, all four reflecting differing quantities. Identified as AT&T promptly Friday, could not get to the 3 get-togethers I was transferred to in August, as a result of way AT&T has to put contracts into spot, and who assured final many years contract, but did get to “supervisor” who lectured me, mentioned the functions who guaranteed contract didn't have authority, only he could resolve difficulty, which would have enhanced monthly payments in excess of $fifty as a result of “alterations under News You can utilize”, on Back again of bill and final sheet online. (must be on Entrance!). Was lectured about significance in spending Monthly bill, spoke in really condescending method, refused to comprehend I used to be advised other functions guaranteed agreement and I was shelling out what told, I had been paying what I had been explained to, evident I had been seeking! He wouldn’t listen to of it… Haven't been spoken to by any individual so stuffed with authoritarian malice. Right after his spewing what an irresponsible man or woman I used to be, how I had been most likely not an excellent business individual (86 a long time, usually during the black), I had to do what he mentioned, informed him I couldn’t rely on his facts, which i was advised by parties A, B and C, agreement would not change; how did I am aware he was basically able to generate ANY assures except it was his feeling of himself and his situation, that according to him, my Invoice would boost, still promised by Other people who stated exact same issue regarding their authority to maintain identical deal.
I’m sick of wasting hrs every month simply because you over billed me and messed up my bill. would you ever study The purchasers issues? what are you intending to do relating to this? NOTHING, AS Standard. greatest douchebags in the business.
• In September I added the NFL Redzone. That's all I needed, that is all I requested. At this time my bundle was improved from the U300 into the U450 and my bill was now $221.sixteen. • I known as on Oct Once i been given the Invoice.
December 6, 2017 at 5:fifty one pm I got the AT&T Net, residence cellphone and uverse in July. We produced various apt to acquire installed, 50 percent of which they didn’t even hassle to show up for. When they did exhibit up they gave us a temporary mobile phone # but didn’t bother to inform us. We experienced Ill mom and dad and didn’t even know we didn’t Have got a Doing work mobile phone #. Then the billing problems started off. Like that nightmare wasn’t ample to scare me faraway from AT&T for good, I obtained mobile devices. I expended twenty yrs with Verizon and cherished their customer care as well as their service.
August 18, 2016 at six:54 pm Again up Battery for Uverse. When we bought Uverse voice and Online we had been told to get a backup battery. We experienced an influence outage for 2hrs and the computer stayed on but our cordless cellular phone didn't -becuz there was no power. The back of your bill states to secure a backup battery for voice solutions including 911. Head over to Internet site and find out how yo “link cordless cellphone base station to battery backup” I went to the internet site & the pictures don’t seem like the “Belkin” battery I have and there was no way to attach my cellphone to it. I was about the mobile phone very first with sales (simply because I assumed they market the battery backup once you invest in Uverse) who sshot me about to Technical Assistance, and I had been on the phone for 54 minutes with a woman with an Indian accent who confident me there was no solution to hook a cordless foundation on the battery.
We've been so really delighted that we switched back again to AT&T, and identify which the new company deserves to become complimented in each their improved buyer relations and with their technological alternatives that enable substantial speed World wide web to succeed in Homes at the limits of the last mile.
In the event the technician came to setup The why not try here brand new devices, he uncovered our tools was wi-fi. The perform buy he was issued indicated we had land lines. I would have imagined which the AT&T affiliate would have seen we were wireless when he checked our account for that upgrade. We have been billed a $107.00 installation fee to continue with a wi-fi system, as well as the technician had to go out and have a few components he didn’t have in his truck.
You cant even get to a person who can resolve the situation, just folks who show you diverse stories. Worst customer support at any time.
No Associates seem to know any straightforward solutions for easy questions. No rep We've spoken with is aware how to present basic Guidance .
telephone amount for now just re-link the Television, She instructed me she couldn’t and went off. She disconnect it and she or he could re-connect it she refused and hung-up the phone although I used to be talk to her. I known as back again and Dallas Texas 75247 carpet flooring spoke with Dominque who offered the worst customer care he reported that the supervisor was in dispose and no other supervisor would contact the account and he told me I was listening to him. Again I requested for any supervisor, he claimed an individual would simply call be back again within the hour it’s now one:13pm twelve-24 And that i Have not read from the supervisor and he hung-up also. I known as the range to the welcome bundle and it was the sales Division he hear and transferred me to somebody in Miami who was very wonderful and handy he claimed the Tv set and Phone has nothing to do with each other he asked me to describe my packing containers I've four bins with ATT with remote controls in addition to a corner within your machines. he then transferred me to Tech Help and it two several hours afterwards no TV and I experienced to inform her the whole story all another time.
I had been normally pleased with working for AT&T/SBT. All I want can be a sign; the neighbors who definitely have Verizon get a signal. I don’t desire a Verizon signal; I need an AT&T sign.
December 17, 2014 at three:32 pm I've experienced assistance because Could 2014 and I transferred in excess of leaving Direct Television set go to these guys due to the fact AT&T experienced a greater deal as well as the representative at enough time sounded guarantees. I canceled my solutions with Direct Television set and paid out my early cancellation. Due to the fact all of them the promises have gone out the window. Every single other month I am being forced to simply call to have my account altered. They maintain charging me an exceedingly high price and unbundle approach. I termed yesterday and so they lady maintain me on keep for over half-hour and arrived again on the line indicating that she has got to assessment with the manager and rather than waiting around they will contact me back again in 15 minutes I check with her that is definitely 7pm she explained Of course.
• If the technician came to install, he encouraged us that as a result of some specialized difficulties my property was not able to receive the very best velocity of World-wide-web supplied. I then needed to connect with you back again to get a new rate to regulate for not having the ability to get the higher speed Web and was told my bill might be $seventy six/thirty day period.